VERIFIED SOLUTION i

Can I override the default CSS stylesheet in EngageOne Converse?

Can I manually override the CSS sheet that Pitney Bowes has made for the web chat window and buttons?
 
Yes, you have full control of the look and feel. Look at the CSS and override the CSS as needed. Also, you have the ability to override the JS file if you need to bot to behave differently.
UPDATED:  September 19, 2018