VERIFIED SOLUTION i

Unwanted HIP file generation with PDF output in EngageOne Server

Issue

HIP file is getting generated for all batch channels when:
  • 'Type' of channel set to 'Archive'
  • 'File Type' is set to 'Vault'.
  • 'Output Device' type is 'PDF'.
Hip file generated is unwanted as it is not required during PDF ingestion in Vault.

Cause

This is identified as a defect in all the releases before EngageOne Server '3.1.2.27 build 152' and EngageOne Server 4.4.9.

Resolution

UPDATED: April 8, 2019
From EngageOne Server '3.1.2.27 build 152' and 4.4.9 onwards, the generation of HIP file has been disabled for all such cases.