VERIFIED SOLUTION i

'java.io.FileNotFoundException' message on EngageOne Server

Issue

While importing template in EngageOne Admin, error 'java.io.FileNotFoundException: <>\active-drive\temp\<GUID>' is being observed.

User-added image

Cause

This could be caused due to insufficient free disk space on the drive where 'active drive' is located.

Resolution

UPDATED: October 24, 2018
Ensure there is always sufficient free disk space on the drive where 'active drive' is located.