VERIFIED SOLUTION i

Error 'Error reading Html file. Image not found.' while sending email using REST API in EngageOne Deliver

Issue

Error encountered while passing images with html in the REST API call:
 
2018-03-19 17:52:35,798 [EM] INFO [RESTMessageThreadPoolTaskExecutor-84]log(93) | 35 Error occurred in EMAIL_RT profile: Error reading Html file. Image 
not found. \\abc\logo.png<file://abc/logo.png> 
2018-03-19 17:52:35,906 [EM] DEBUG [RESTMessageThreadPoolTaskExecutor-84] AbstractMessageProcessor.updateSendJobRecord(1502) | Update SendJob Record 
2018-03-19 17:52:36,049 [EM] ERROR [RESTMessageThreadPoolTaskExecutor-84] MessageProcessorServiceImpl.run(672) | Error : 
exception encountered: Error reading Html file. Image not found. \\abc\logo.png<file://abc/logo.png>

 

Cause

This could be caused due to images not attached correctly while making REST API call.

Resolution

UPDATED: October 26, 2018
Ensure to use list and attach images correctly inputs for REST API call. For Example:

User-added image