VERIFIED SOLUTION i

"Error in retrieving Dashboard Details : Widget type not supported." in Confirm

Products affected: Confirm®
Product feature: Confirm Web – Dashboard
 

Issue

This error appears on the Dashboard screen in Confirm:
Error in retrieving Dashboard Details: Widget type not supported.
 

Cause

The affected user's default Dashboard (this can be checked via the Dashboard User Settings screen) has no Widgets attached.

Resolution

UPDATED: December 26, 2018
Change the affected user's default Dashboard (this can be done via the Dashboard User Settings screen) to a Dashboard that has Widgets attached.