VERIFIED SOLUTION i

Resolving the error 'MSPSPS00 E 4311: No Bundles obtained for bag in MKABAG' using MailStream Plus

Product Affected:  MailStream Plus™


 

Issue

When running a MailStream Plus™ (MSP) flats job, why is this error happening:
 
MSPSPS00   E  4311: No Bundles obtained for bag in MKABAG
 

Cause

The main presort parameters set are:
 
ML TYP 3 F
ALG PL P 
P ATTR 361 9           32.43 69.18             05915       N     Y     Y

PB MAX           00006
*...+....1....+....2....+....3....+....4....+....5....+....6....+....7....+....8

 
PB MAX is for the pallet bundle settings.
  • Position 18 – 22 is for the volume location in position.
The parameters had a single piece's volume as 59.150000 cubic inches, and the the maximum bundle volume was set to 6 cubic inches. So based on this, the max bundle size is less then the piece size.  This is why there was an error. 
 

Resolution

UPDATED: February 12, 2019
Once the PB MAX was set correctly for 00006 as the maximum weight (instead of the volume), the job ended normally:
  •  Position 12 – 16 is for the maximum weight in pounds per pallet bundle
PB MAX     00006
*...+....1....+....2....+....3....+....4....+....5....+....6....+....7....+....8