VERIFIED SOLUTION i

Error "More than one data-model file has been found in template" when importing a template.zip file in EngageOne Server

Issue

 When trying to import template.zip file in EngageOne® Server, the following error is encountered:

com.g1.ocm.api.TemplateException: More than one data-model file has been found in template.

 

Cause

This has been identified as a software defect in EngageOne Server version 4.4SP8 and earlier releases.

Resolution

UPDATED: August 14, 2019
A patch fix is available for EngageOne Server version 4.4SP8. 

To request a copy of the patch, please contact Technical Support quoting Reference number CES-61450.

The fix is also included in EngageOne Server version 4.4SP9, which can be downloaded from our estore.