VERIFIED SOLUTION i

Asset Promotion feature not working in EngageOne 4.4.x

EngageOne 4.4.x

Issue

In EngageOne 4.4.x, when trying to use the Asset Promotion tool to import resources the following message is displayed in the UI and it never completes the import process:

Status
Waiting
...

Cause

The reason for this is because the Core service in the Primary node was not started.

Resolution

UPDATED: July 16, 2019
Core service was started in the primary node and Asset Promotion Tool started working again.

Note: As a reminder, in order to use this Tool and other features, the Core service must be running.