VERIFIED SOLUTION i

EngageOne: New line is appearing as symbol in output generated from Non Accumulated Batch

Product Feature: Batch (Non-Accumulated)
 

Issue

Run-na-batch is executed over trigger file that contains input data. Certain data in xml had to be separated with new line. Directly formatting the data with 'Line feed' or 'New Line' did not give correct results. Instead of text appearing in different line, square symbol were observed in the output.

For example, data in XML is :
<Address>This describes way to introduce new line
Thanks
Tech Support</Address>  

When output as PDF, it appeared as:
User-added image

Cause

New line or line feed needs to be implemented by using special character and not simply placing 'new line' (enter) in content.

Resolution

UPDATED: March 24, 2017

Using code "&#xD” there will be new line observed between the data.

For example:
<Address>This describes way to introduce new line &#xD;Thanks &#xD;Tech Support</Address

Output as PDF will appear as:
User-added image