VERIFIED SOLUTION i

MailStream Plus 8.3.1 and later on UNIX/Linux- 'ESG1PIOMGR MailStream Plus program not installed' error

Operating System: HP-UX, UNIX, Linux
MailStream Plus™ 8.3.1 and later

 

Issue

The user had some issues installing the MailStream Plus™ (MSP) software the first few attempts- permissions, install path, etc.

Finally it appeared to complete the installation normally, but then when the ivp.job was ran, it gave error lines:
ESG1PIOMGR MailStream Plus program not installed
Please reinstall MailStream Plus System
MSDR01 Ended Abnormally. Processing terminated.

Cause

unknown

Resolution

UPDATED: March 13, 2019
After verifying that the module was in the lib folder..., the user tried reinstalling MSP as suggested anyway, and then the ivp job ran normally.