VERIFIED SOLUTION i
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Resolve "Host not responding" message in Business Manager

Issue

The message "Host not responding" is displayed in Business Manager.

Cause

The meter cannot communicate with the Business Manager computer.

Resolution

UPDATED: January 22, 2018


  1. Restart the Business Manager computer.
  2. Turn off the meter.
  3. Make sure that the network cable is securely connected on both ends.
  4. Turn the meter back on.
If the issue is not resolved, contact technical support.

Environment Details

Products affected: Business Manager

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