VERIFIED SOLUTION i
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How to resolve an HTTP 401 error in the Spectrum ManagementAPIService

Issue

Calling the Spectrum™ Technology Platform ManagementAPIService web service to obtain license and version information results in an HTTP 401/Unauthorized error message.
 
<html>
   <head>
      <meta http-equiv="Content-Type" content="text/html;charset=utf-8"/>
      <title>Error 401 Unauthorized</title>
   </head>
   <body>
      <h2>HTTP ERROR 401</h2>
      <p>
         Problem accessing /managers/ManagementAPIService. Reason:
         <pre>Unauthorized</pre>
      </p>
   </body>
</html>

 

Cause

Starting in version 11.0 of Spectrum™ Technology Platform, the ManagementAPIService web service requires token-based authentication instead of traditional user credential authentication.

Resolution

UPDATED: April 21, 2017


Use the Spectrum™ Technology Platform token management web services to obtain and manage authentication tokens for use with the ManagementAPIService web service.  The token management web service is described in the SOAP Guide.

Environment Details

Products Affected:  Spectrum Technology Platform, Enterprise Geocoding Module, Universal Addressing Module, Location Intelligence Module, GeoComplete Module
Product Feature: Spectrum Server
Operating System: All
 

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