VERIFIED SOLUTION i

Resolve issue where the Grant and Refuse Permit authority actions are not available from the Actions button of a street works permit in Confirm Street Works

Product Feature: Street Works

 

Issue

The 'Grant Permit' and 'Refuse Permit' authority actions are not available from the Actions button of a street works permit.

 

Cause

The reason why the Grant and Refuse Permit option is not there is because the "Send Notice" flag of the notice is not checked. In the help file it is written that "It is not possible to Grant a Permit, PAA or Variation for an Application that has not been received via EToN".

Resolution

UPDATED: June 27, 2017
Please check the "Send Notice" check box and the options of granting and refusing the permit should be available.