VERIFIED SOLUTION i
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The MapInfo Pro 16 installer restarts computer without any notice

Issue

When installing MapInfo Pro™ 16, the installer forces the machine to restart without any notice after installing the prerequisites.

Cause

If the machine has a pending reboot and the installation of the C++ 2015 Runtime overwrites one of those files that was previously overwritten, then the machine restarts on it own.

Resolution

UPDATED: August 7, 2018


The issue has been fixed for the localised releases of MapInfo Pro, Runtime and MapBasic®. The fix is to replace the setup.exe by downloading this from the Pitney Bowes® downloads website or requesting this through the account manager.

Alternatively you can download and install the setup prerequisites manually and then run the installer again.

Environment Details

Products Affected: MapInfo Pro™, MapInfo® Runtime, MapBasic®

Downloads

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