VERIFIED SOLUTION i

OfficeMail OFMA job submission failed with could not create PDF error message randomly

Issue

Job submission via Printer Driver and/or Auto Submission Console randomly failed with could not create PDF error message

Cause

This can be "Printer Driver and/or Auto Submission Console" bug or "environment/machine" issue

Resolution

UPDATED: March 31, 2017
If you are using Printer Driver and/or Auto Submission Console v3.9.0.12 or higher, this is likely due to "environment/machine" issue.
Please try clearing of the temp directory:
Printer Driver - %temp%\Pitney Bowes\
Auto Sub - %Windir%\ServiceProfiles\NetworkService\AppData\Local\Temp\Pitney Bowes\

and run "ipconfig /flushdns" at command prompt.
Try do a machine restart if above doesn't help.

If you are using Printer Driver and/or Auto Submission Console lower than v3.9.0.12, you would need to upgrade.

Please verify and contact us at software.support@pb.com if you have any query.
 
Environment Details