How to resolve frequent login prompts when using a Spectrum cluster


When Spectrum™ Technology Platform is configured to run in a cluster, Management Console and Enterprise Designer will prompt for user credentials after every action, even though the user is already logged in.


This is a known issue with Spectrum™ Technology Platform 11.0 SP1.  When running in a cluster and Management Console or Enterprise Designer are connected through the load balancer, the Spectrum™ Technology Platform server is using the host information as part of its security token.


UPDATED: March 30, 2017

Follow steps to configure the Spectrum™ Technology Platform server to exclude the host information from its security token.
  1. Edit the <Spectrum-Install-Directory>/server/app/conf/ file.
  2. Set the value of the property to false.
  3. Install the Spectrum™ Technology Platform 11.0 SP1 S10 patch.  This corrects an issue where the software continues to use the host information in the security token after the property is set to false.
  4. Restart the Spectrum™ Technology Platform server process.

Environment Details

Products Affected:  Spectrum Technology Platform
Product Feature: Spectrum Server
Operating System: Windows, Linux, AIX, Solaris, HP-UX, Red Hat



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