VERIFIED SOLUTION i

Unable to install Content Author 5.6.1334 due to System.Collections.Generic.KeyNotFoundException

Product Feature: Installation / Upgrade
Operating System: Windows

Issue

When installing Content Author 5.6.1334, the following "CCMConfigurationManager.exe" error occurs when starting the Content Author Configuration Manager.  

General Information *********************************************
Additional Info: ExceptionManager.MachineName: <server name>
ExceptionManager.TimeStamp: 16-11-2016 16:04:13
ExceptionManager.FullName: Microsoft.ApplicationBlocks.ExceptionManagement, Version=5.6.1334.0, Culture=neutral, PublicKeyToken=null ExceptionManager.AppDomainName: CCMConfigurationManager.exe ExceptionManager.ThreadIdentity:
ExceptionManager.WindowsIdentity: <server name>\Administrador
1) Exception Information *********************************************
Exception Type: System.Collections.Generic.KeyNotFoundException Message: The given key was not present in the dictionary. Data: System.Collections.ListDictionaryInternal TargetSite: Void ThrowKeyNotFound
Exception() HelpLink: NULL Source: mscorlib StackTrace
Information ********************************************* at System.ThrowHelper.ThrowKeyNotFoundException() at System.Collections.Generic.Dictionary`2.get_Item(TKey key) at CCMConfigurationManager.Main.ConfigureMenuButtons() at CCMConfigurationManager.Main.ConfigurationControl_ConfigurationChanged(Object sender, EventArgs e) at CCMConfigurationManager.Controls.ConfigurationControls.ConfigurationBase.OnConfigurationChanged() at CCMConfigurationManager.Controls.ConfigurationControls.WebSite.Control_DataChanged(Object sender, EventArgs e) at CCMConfigurationManager.Controls.ConnectionStringControl.OnConnectionStringChanged() at CCMConfigurationManager.Controls.ConnectionStringControl.Control_Changed(Object sender, EventArgs e) at System.Windows.Forms.ComboBox.OnTextUpdate(EventArgs e) at System.Windows.Forms.ComboBox.WmReflectCommand(Message& m) at System.Windows.Forms.ComboBox.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Cause

This defect was caused by an error in the installer which prevented the necessary libraries from being installed if needed. 

Resolution

UPDATED: March 23, 2017
A fix for this issue has been implemented as of Content Author version 5.6.1713.0.