VERIFIED SOLUTION i
X

Sagent Weblink: Plan execution fails with “Unable to run Excel due to insufficient memory space" error

Issue

If Excel 2013 is installed on UAC enabled machine, “Unable to run Excel due to insufficient memory space” error occurs when running a plan (containing Excel transform) using Weblink.
User-added image

Click OK, wait for a moment, another error “Unable to run/load Excel” is thrown.
User-added image

No issue found with Microsoft Excel 2010 or prior versions.

Cause

This is a known defect with Excel 2013.

Resolution

UPDATED: April 4, 2017


Any of the following workarounds can be used:
  • Launch "Internet Explorer" with elevated privileges (Run as Administrator).
User-added image
 
  • Un-check “Protected mode” in Internet options.
User-added image


 
  • Turn OFF UAC.

User-added image

Environment Details

Product Feature: Weblink Client
 

Downloads

  • No Downloads