VERIFIED SOLUTION i

Resolve "Error reading setup installation file" - Content Author


 

Issue

This error is observed while installing Content Author.

User-added image
                   Figure: Error reading setup installation file

Note: Screenshot is from Content Author 6.4 M1

Cause

One of the reasons about this error could be the incomplete download of the software i.e. when the software is not entirely downloaded.

Resolution

UPDATED: April 21, 2017
There could be missing files and/or corrupt files in the installer. Verify the size of the software and download it again.

If the issue is still not resolved, contact client support.