VERIFIED SOLUTION i

Unable to enter 'Username' of length greater than 32 characters in gateway configuration of eMessaging

Product Feature: Administration

 

Issue

Maximum length of 'username' in Gateway configuration in 32 characters which may not be sufficient for certain Gateways.

User-added image

Cause

Default configuration of Gateway imposes a limit of 32 characters on 'Username' (email address). 

Resolution

UPDATED: May 12, 2017

Follow these steps to increase the 'Username' length in 'Gateways' :

1) Open the xhtml page - <..>\core.war\pages\vendor\gatewaysForm.xhtml
2) On this page, increase the 'maxlength' as per needed (default is 32). Maximum value allowed is '200'. following snippet sets value of 'maxlength' to 150.

<h:inputText tabindex="7" value="#{gatewayForm.gateway.userName}" id="username"
maxlength="150" styleClass="text"
validator="#{gatewayForm.validator.validateUsername}">
</h:inputText>

3) Restart Application Server.

In case issue is still unresolved, contact Client Support.