VERIFIED SOLUTION i

EngageOne Designer Distributed Install: Suspect media, Missing setup-designer-client will abort

Product Feature: Installation / Upgrade

Operating System: Windows

 

Issue

A distributed installation of EngageOne Designer 6.0 results in the following error message: Suspect media, Misting setup-designer-cleint will About

User-added image

 

Cause

Most likely cause is that the install was compromised and one of the .exe files was removed.

Resolution

UPDATED: November 27, 2018
Compare the Designer Install Folder\windows\work center to a good installation and make sure there are no missing files.  If there are missing files, either refer to the original install media, or request again from software support.

Example:
The install that is giving the error, which may have been modified is missing a file.

User-added image

compare to the original install to see what might be missing:

User-added image

Once a full set of install media is obtained, the installation needs to be repeated.