VERIFIED SOLUTION i

Why does my MailStream Plus job just stop after MSPSSR00 ended normally?

Product Feature: Running test job
Product affected: MailStream Plus™
Operating System: AIX

 

Issue

Using MailStream Plus™ (MSP) 8.3.3 on AIX the job just ends:
….
01/30/2017  07:00:42            MSPSSR00   I MSPSSR00 started. Comp 12162016 at 201817. Gen 12162016 at 200738. R08.3M03 F03.
01/30/2017  07:00:42            MSPSSR00   I End of File reached on MSWKS2
01/30/2017  07:00:42            MSPSSR00   I MSWKS1/MSWKS2 Counts
01/30/2017  07:00:42            MSPSSR00   I        30 WST Records Forward
01/30/2017  07:00:42            MSPSSR00   I      1834 Copies Recorded in WST Records
01/30/2017  07:00:42            MSPSSR00   I      1834 Copies with unknown status
01/30/2017  07:00:42            MSPSSR00   I MSPSSR00 ended normally.
01/30/2017  07:00:42            MSDR01     I MSDR01 Ended abnormally. Processing terminated.
 
There is no error. Why is this happening?
The message at the end of the jobname.log is:
 
0130070042:-- Job tbd ended
0130070042:================================================================
0130070042:job returned with 12
 

Cause

After testing the job on the Windows platform, it ended normally.
02/01/2017  13:35:08            MSPSSR00   I MSPSSR00 started. Comp 12162016 at 155100. Gen 12162016 at 154831. R08.3M03 F03.
02/01/2017  13:35:08            MSPSSR00   I End of File reached on MSWKS2
02/01/2017  13:35:08            MSPSSR00   I MSWKS1/MSWKS2 Counts
02/01/2017  13:35:08            MSPSSR00   I        30 WST Records Forward
02/01/2017  13:35:08            MSPSSR00   I      1834 Copies Recorded in WST Records
02/01/2017  13:35:08            MSPSSR00   I      1834 Copies with unknown status
02/01/2017  13:35:08            MSPSSR00   I MSPSSR00 ended normally.
02/01/2017  13:35:08            MSPSPS00   I MSPSPS00 started. Comp 12162016 at 155058. Gen 12162016 at 154813. R08.3M03 F03.
...

 
On Windows, we can see the next program to run is the MSPSPS00 program.
 
Next we viewed the dates of the programs in the msp/lib folder to check on the date of the MSPSPS00.acu:
 
-rw-r--r-- 1 aiw1 aiwgrp1 140800 May 14 2015 MSPSPS00.acu
-rw-r--r-- 1 aiw1 aiwgrp1 187648 May 14 2015 MSRPMD00.acu
 
-rwxr-xr-x 1 aiw1 aiwgrp1 49152 Dec 16 20:43 MSPSSR00.acu
-rwxr-xr-x 1 aiw1 aiwgrp1 40704 Dec 16 20:43 MSPSSP00.acu
 
The MSPSPS00.acu and MSRPMD00.acu are programs from the previous version, MSP 8.3.2 because the dates for the May 2015.
For an unknown reason, these programs were not overwritten.
 
 

Resolution

UPDATED: March 14, 2019
Install MSP 8.3.3 again to make sure all programs are updated to the MSP 8.3.3 programs with the Dec 16 date.
Then run the ivp.job to confirm the installation worked.