VERIFIED SOLUTION i
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Resolve "Module MNTools - Class bas_DatabasesJET - Function Generation_Structure_Base_JET" when opening Business Manager

Issue

When opening Business Manager, the following error is displayed:
 
An error occurred in the application.
Please contact Pitney Bowes technical support and provide

Error fired in :
Module MNTools - Class bas_DatabasesJET - Function
Generation_Structure_Base_JET

Cause

The Windows user account does not have sufficient rights to perform the necessary functions.

Resolution

UPDATED: August 30, 2017


To resolve this issue, you must sign in to the computer using an account that has Windows administrator rights:
  1. Restart the computer.
  2. Sign in to the computer using an account that has administrator rights in Windows. Contact your IT Department if you need administrator rights granted for your user account.
  3. Open Business Manager.
If the issue persists, contact client support for further assistance.

Environment Details

Products affected: Business Manager

Downloads

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