VERIFIED SOLUTION i
X

Resolve LicenseException: Check out failed for KGL/KXD/RealTime in Spectrum

Issue

com.g1.dcg.stage.LicenseException: Feature KXD does not exist in license. Check out failed for KGL/KXD/RealTime.

Cause

Feature KXD allows you to utilize expired geocoding data.
 

Resolution

UPDATED: March 21, 2017


If you are not licensed for KXD and would like to use expired geocoding data, contact your Pitney Bowes sales representative to purchase this feature. 

If you are licensed for KXD, open a case with Technical Support by sending an email to Software.Support@pb.com or calling 1.800.367.6950 option 1 for technical support then option 3 for the Spectrum team. 
 

Environment Details

Operating System: Windows, Linux, UNIX
    
Product affected: Spectrum™ Technology Platform

Versions: 8 SP3, 9 SP3, 10 SP1, 11 SP1

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