VERIFIED SOLUTION i
Resolve transaction not synced to Business Manager when using a specific user account on a DM series meter
When running mail under a specific account on a DM series meter, the transaction will not sync to Business Manager.
The USB memory card on the meter may be corrupted or damaged.
UPDATED: August 30, 2017
This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.
Products affected: Business Manager
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