VERIFIED SOLUTION i
Products affected: DM100®i, DM125™, DM200L™, DM225™
The meter displays the message "Top Cover Open" and will not print mail.
The top cover is open.
ResolutionUPDATED: September 1, 2017
To resolve "Top Cover Open":
- Close the top cover securely, making sure that the ink tank latch is closed and that nothing is preventing the cover from closing fully.