VERIFIED SOLUTION i
Products affected: DM300C™, DM400C™, DM450C™, DM475™
The meter displays "PBP Account not found" and will not print postage.
The meter has not completed the installation process, or has been withdrawn from service.
ResolutionUPDATED: May 21, 2018
Contact client support for assistance with this issue. Please have your model number ready.