VERIFIED SOLUTION i
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Resolve Backup databases option is disabled in Business Manager

Issue

The "Backup databases" option is disabled (grayed out), as shown here:

Business Manager Backup databases option disabled

Cause

The ODBC System DSN setting is incorrect or the SQL database is on a remote server.

Resolution

UPDATED: January 22, 2018


This issue must be resolved by a Pitney Bowes representative. Contact technical support for assistance.

Environment Details

Products affected: Business Manager

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