VERIFIED SOLUTION i

Resolving Message Template menu button not working in Portrait Dialog

APPLIES TO

All versions of Visual Dialogue are presumed to be affected.

Issue

While Creating a message Template in Visual Dialog, we are not able to open/edit the ADD/MENU.When clicking on the menu button in a message template nothing happens.  Normally it would be expected that a toolbar ribbon would appear.


User-added image

Cause

Javascript was not enabled in Internet Explorer
 

Resolution

UPDATED: October 26, 2017