VERIFIED SOLUTION i

Resolve problem getting into the Presort Definitions screen on IBMi using MailStream Plus

Product affected:  MailStream Plus™
Product Feature: Editing Parameters
Operating System: iSeries (IBMi, AS400, OS400)


 

Issue

Problem getting into the MailStream Plus™ (MSP) Presort Definitions screen on IBMi with no errors on the screen.

Cause

Sometimes this is an issue when the USPS Reference files are not installed.The @IVP@ job was submitted and it runs fine.  So the MSP USPS Postal Reference files are not missing or empty.

Test the command WRKMBRPDM with file name prmmsjobid library in the work library and the member name  @@pdf - this is the member that all the presort definition parameters are written to.  If this can be edited this member is fine.

If everyone can get into the Presort Definitions/pdf screens but one user can not, it can be a locked job problem. 

Resolution

UPDATED: May 14, 2019
If so, run this command :
WRKOBJLCK OBJ(G1MSPGMS) OBJTYPE(*LIB) 
This removes all of the locks for your logon.  Now you should be able to get into the Presort Definitions screen within all the jobs.