VERIFIED SOLUTION i
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Error: Feature DPV does not exist in license. Check out failed for UNC/DPV/RealTime

Issue

When using the Universal Addressing Module (UAM) Validate Address service, getting the following error when running the job: LicenseException: Feature DPV does not exist in license. Check out failed for UNC/DPV/RealTime

Cause

The license exception means UAM Delivery Point Validation (DPV) real time processing is not enabled in the license.

Resolution

UPDATED: March 30, 2017


If DPV real time processing is not enabled in the license, please speak to Pitney Bowes sales representative to purchase this feature.

If DPV real time processing is already enabled in the license, please open a case with our Support Group by sending an email to "Software.Support@pb.com" or calling "1.800.367.6950". 
Please export the current license from Management Console and attach to the email sent to the Support Group. 


 

Environment Details

Product Feature: US Component

Operating System: Lunix, Unix, Windows

Version: 7,8,9

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