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How to install Confirm Upgrades using MSI installers

Issue

When installing an upgrade of Confirm via the MSI installer. if a previous version of Confirm is on the machine the user may run into an error stating that there is an Error applying transforms.


 

Cause

Verify that the specified transform paths are valid.

Resolution

UPDATED: August 22, 2017



If you uninstall Confirm from the machine, the upgrade will install correctly.


When using the Confirm MSI installer, administrators may need to remove the regkey from the machines Registry.

HKEY_LOCAL_MACHINE\software\classes\installer\Products\C340E22176FD45546A35542E82169BD1 

This regkey blocks the MSI installer from completing the install process if a previous version of Confirm remains on the machine. 

Any changes to this will need to be raised as an enhancement request.

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