VERIFIED SOLUTION i
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Resolve issue where a CMYK TIFF with embedded ICC colour profile is not being rendered correctly in EngageOne Vault

Issue

AFP produced by Doc1gen, that is using a CMYK TIFF with embedded ICC colour profile is not being rendered correctly in Vault.

Cause

At the time this article was created, CMYK images with ICC colour profiles are not supported in Vault, and may not render a true colour match when the document is returned. 

This is because Vault converts this to an RGB image, and the calculations used to do this conversion, are not mapping well.

Resolution

UPDATED: November 7, 2017


A potential workaround for this would be to create a separate output device for the output AFP to be ingested into Vault. 

This output device would specifically map the CMYK images with ICC profiles to an RGB equivalent image.

Environment Details

Product Feature: Render

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