VERIFIED SOLUTION i
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Resolve issue where the Spectrum 8.0 SP3 installer is hanging

Issue

Spectrum 8.0 SP3 installer on Win2008R2 server went thru pre-installation steps but hung with a message "refreshing environment" and will not progress further.

Cause

Customer had not set the data execution prevention (DEP) prior to running the installer.

Resolution

UPDATED: October 20, 2017


Went into setting and set DEP to "Turn on DEP for essential Windows programs and services only". This will require a server restart to take effect. Once done, the installer completed successfully. See below link for instructions on how to find DEP settings:

http://reference.mapinfo.com/software/spatial_server/english/1_0/onprem/install/windows/InstallationGuide/source/InstallingServerAndModules/windowsR2_dep_setting.html

Environment Details

Product Feature: Installation / Upgrade

Operating System: Windows 2008R2

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