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SaSnHost Error on Excel Sink in Web Link with no Error Message

Issue

When running a plan with Excel sink in Web Link, SaSn Host error is displayed while opening excel sink. The error message box does not have any error message.

Cause


None of the Sagent logs have any info related to the error. IIS logs and other OS related logs such as Event Viewer logs are also not helpful. 
 

Resolution

UPDATED: April 10, 2017


As a workaround, suggest customer to use Grid sink instead of Excel sink. Data can be viewed the same way as in excel sink.

If customer wants to perform any excel operation, they can export the data to a .csv file using the "Export" option on top of grid sink and open the file in excel to perform desired operation.

 

Environment Details

Product Feature: Weblink Client


 

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