VERIFIED SOLUTION i

Confirm : Resolve Comments not Exporting

Product Feature: Confirm® Street Works

 

Issue

Comments are not exporting, Transfer status is showing "Not Transferred" in street work wizard.

Cause

Problem:  For some reason this comment has not exported, other comments for the same organization have. Please see attached screenshots. 

Resolution

UPDATED: November 17, 2017
Solution:  First check and verified the behavior of the application. If it is working fine then check the Street Works Transfer System Settings. Can you check to see if the path fields are populated for the General Settings (Temp, Sent and Failed).

If they are blank the 'File name' and Transfer Status' will be 'Not Exported' and 'Not Transferred' respectively.