VERIFIED SOLUTION i
Resolve Error P2B43 or P2B00, jammed print head on the mailstation and mailstation2
The meter displays the error code P2B43 or P2B00.
The print head has jammed.
UPDATED: January 16, 2017
To resolve this error:
- Unplug the meter from the electrical outlet.
- Check for any obstructions in the print mechanism.
- Use non-flammable canned air to clean out the mail path.
- Make sure that the clear plastic piece that covers the white cable on the lid is securely tucked into place and is not hanging loose.
- Make sure that nothing is blocking the envelope sensor.
- Use a lint-free cloth to wipe the sensor clean.
Products affected: mailstation™, mailstation2™
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