VERIFIED SOLUTION i
Products affected: DM100®i, DM125™, DM200L™, DM225™
When mail is run, the meter asks for a new class after every mail piece.
The Change/Retain Class setting is set incorrectly.
ResolutionUPDATED: November 28, 2016
To change the Change/Retain Class setting:
- Select Scale.
- Press Page Down.
- Select Change / Retain Class.
- Select Retain Class.
- Press Home to return to the home screen.