VERIFIED SOLUTION i

Resolve Error 081C on the DM300C, DM400C and more

Products affected: DM300C™, DM400C™, DM450C™, DM475™

Issue

Error code 081C is displayed on the meter.

Cause

The failure of an internal component is preventing normal operation of the meter.

Resolution

UPDATED: September 1, 2017
Restart the meter. Follow these steps to restart safely:
  1. Unplug the power cord.
  2. Wait one to three minutes.
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If the issue is not resolved after following these steps, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.