VERIFIED SOLUTION i

Resolve "Low Sector" on the DM100i, DM125, DM200L, DM225, and SendPro 300

Products affected: DM100®i, DM125™, DM200L™, DM225™, SendPro® 300

Issue

The meter displays the message "Low Sector" and will not turn on.

Cause

An internal component has failed.

Resolution

UPDATED: May 1, 2018
Restart the meter. Follow these steps to restart safely:
  1. Unplug the power cord.
  2. Wait one to three minutes.
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If the issue is not resolved, contact technical support. Please have your model number and serial number ready.