VERIFIED SOLUTION i

Error Code: 248C, how to resolve on the DM100i, DM125 and more

Products affected: DM100®i, DM125™, DM200L™ DM225™, DM300C™, DM400C™, DM450C™, and DM475™

Issue

The meter displays error code 248C.

Cause

Your jam release lever is in the open position.

Resolution

UPDATED: April 13, 2016
Follow these steps to resolve error code: 248C:
  1. Close the jam release lever
  2. Turn the jam release lever counter-clockwise
  3. If these steps do not resolve this error, restart your meter. Follow these steps for a safe restart:
  • Unplug the power cord
  • Wait one to three minutes
  • Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
  1. If the issue is unresolved after following these steps, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.