VERIFIED SOLUTION i
Products affected: DM100®i, DM125™, DM200L™, DM225™, DM300C™, DM400C™, DM450C™, DM475™, SendPro® 300
The meter displays error code 248B and will not run mail.
The meter has detected a paper jam.
ResolutionUPDATED: September 27, 2017
- Unplug the power cord.
- Wait one to three minutes.
- Turn the jam release handle on the front of the meter clockwise.
- Check for and remove any debris in the meter.
- Blow out the envelope path with a can of non-flammable compressed air.
- Turn the jam release handle counterclockwise to close the jam release.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.