VERIFIED SOLUTION i
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Resolve Payment Request File Error Message - "No payment request job found for payment request header: "

Issue

Following error received when trying to execute a paymnet request import.

No payment request job found for payment request header: 'HWENT1/ARCHIVE/42213607'
No payment request job found for payment request header: 'HWENT1/ARCHIVE/42213685'

Extract from the payment request import file:

10    12    HWENT1    Archive/42213607    42213607    04/12/2014    0                
20    12    HWENT1    Archive/42213607    42213607    ST    0    Y            
30    12    HWENT1    Archive/42213607    42213607    900    90.0002    0    0    0    Y
10    12    HWENT1    Archive/42213685    42213685    04/12/2014    0                
20    12    HWENT1    Archive/42213685    42213685    ST    0    Y            
30    12    HWENT1    Archive/42213685    42213685    900    90.0002    0    0    0    Y
99    99    6    12/02/2015    10:00

Cause

Problem caused by the fact the the payment request header had 'Archive' in lower case in the import file.

Resolution

UPDATED: April 21, 2017


Changed 'Archive ' to 'ARCHIVE' in the import file and file imported correctly. ie

10    12    HWENT1    ARCHIVE/42213607    42213607    04/12/2014    0                
20    12    HWENT1    ARCHIVE/42213607    42213607    ST    0    Y            
30    12    HWENT1    ARCHIVE/42213607    42213607    900    90.0002    0    0    0    Y
10    12    HWENT1    ARCHIVE/42213685    42213685    04/12/2014    0                
20    12    HWENT1    ARCHIVE/42213685    42213685    ST    0    Y            
30    12    HWENT1    ARCHIVE/42213685    42213685    900    90.0002    0    0    0    Y
99    99    6    12/02/2015    10:00

Environment Details

Product Feature: Payment Processing


 

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