VERIFIED SOLUTION i
Products affected: DM400C™, DM450C™, DM475™
Error code 372D is displayed.
There is a jam in the sealer area, or mail was pulled out after it began to feed.
ResolutionUPDATED: July 5, 2016
Follow these steps to resolve this error:
- Power down the machine by unplugging the power cord
- Check sealer area for jam
- Blow out the mail path with non-flammable canned air
- Plug the machine back in
- Run mail, making sure not to remove it from the mail deck