VERIFIED SOLUTION i
Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™
The meter displays error code 1697 and will not seal.
The mailing machine is out of E-Z Seal®.
ResolutionUPDATED: January 5, 2017
- Check that the sealer bottle is not empty.
- If the sealer is not empty, restart the machine:
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Wait one to three minutes.
- Turn the power switch back on.