VERIFIED SOLUTION i
Products affected: DM800™, DM900™, DM925™, DM1000™, DM1100™
The meter displays error code 1338 and will not print.
The meter has detected a jam.
ResolutionUPDATED: July 27, 2018
To resolve this issue, restart the meter:
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Wait one full minute.
- Turn the power switch back on.