VERIFIED SOLUTION i
Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™
The meter displays error code 1971 and will not print.
There is a malfunction in the internal printer.
ResolutionUPDATED: October 24, 2016
You may be able to clear the error by restarting your meter. Follow these steps to restart safely:
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Wait one to three minutes.
- Turn the power switch back on.