VERIFIED SOLUTION i

Resolve Error 1210 on the DM500, DM800i, and more.

Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™

Issue

The meter shows error code 1210 and will not print.

Cause

The top cover interlock switch is disengaged.

Resolution

UPDATED: September 1, 2017
Make sure that all of the jam releases and blue levers and the top cover are closed securely.