VERIFIED SOLUTION i

Resolve error code 0194610005 on the Connect+ series and SendPro P-Series

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

Issue

The meter displays error code 0194-61-0005.

Cause

The internal clock is not synchronized.

Resolution

UPDATED: December 11, 2017
Follow these steps to synchronize the clock:
  1. From the Home screen under Mailing, select Settings.
  2. Select System.
  3. Select Clock.
  4. Select the correct time zone.
  5. Select Synchronize clock.
  6. Select Done.