VERIFIED SOLUTION i
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Error "error calling external object function save at line 11 in function of_save of object cb_xml_helper" in Confirm when trying to export the a client OD batch file

Issue

When trying to export the OD batch file the client is getting the following error when he uses the XML button to finish the process.
 
Error message: Error calling external object function save at line 11 in function of_save of object cb_xml_helper.
Error number: 35
Object: cb_xml_helper
Function / event: of_save
Line number: 11
Software version: V12.20a.AM
Client name: client_name
Licence number: licence_number
Data set: ENGINEER
User Id: PN11
User Name: user_name
Date: 24/02/2015 11:19:08
Details: Y Exporting the XML, got the error message.

Cause

This is caused by the user not selecting a full file location on the target file location field of the export screen. They have only entered the xxxx_OD.xml file name without the location folder.

Resolution

UPDATED: December 11, 2018


Make sure that the full file path AND file name are entered for the location you wish to save the OD batch file to.

Environment Details

Products affected: Confirm

 

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